PBXact UC Feature Support Included in All Systems


Business Features
  • Flexible Time-Based Call Routing
  • Built-In Conference Bridge
  • Fax to E-mail
  • Hunt/Ring Groups
  • Music on Hold
  • Voicemail Blasting
  • Find Me / Follow Me Calling
  • Personal IVRs
  • Wake Up Calls
  • Support for Video Calling
  • Secure Communications (SRTP/TLS)
  • Announcements
  • Text to Speech
  • Calling Queues (ACD)
  • Interactive Voice Response (IVR)
Calling Features
  • Zulu UC Desktop Application – Outlook, Browser and Softphone Integration
  • Three-Way Calling Support
  • Voicemail
  • Voicemail to E-mail
  • Caller ID Support
  • Call Transfer
  • Call Recording
  • Do Not Disturb
  • Call Waiting
  • Call History / Call Detail Records
  • Call Event Logging
  • Speed Dials
  • Caller Blacklisting
  • Call Screening
Telephony Support
  • Open Standards Support for Multiple Protocols
  • SIP, IAX2
  • PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM (Excludes PBXact UC 10)
  • WebRTC
  • Softphone Support
  • Specialty Device Support
  • Door Phones
  • Overhead Paging
  • Strobe Alerts
  • Paging Gateways
  • Voice Gateways
  • Failover Devices
  • Desktop/Mobile Phone Support
Administration
  • Upgrade System with Granular Control
  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)
  • Localization in both GUI and Sound Files for Multiple Languages
  • Backup and Restore Utilities
  • Custom Destination Administration
  • Web-based Config File Management When Needed
  • System Recording Management
  • GUI Controls for DNS, Network Settings, and More!
User Control Panel
  • Responsive GUI (Desktop, Tablet, and Mobile Device)
  • WebRTC Softphone
  • Call History (Details and Recording Playback / Download)
  • Contact Management
  • Presence Management
  • Conference Room Management
  • Settings Management
    • Find Me / Follow Me
    • Call Forwarding, Call Waiting, Do Not Disturb
    • Call Confirmation
  • Voicemail
    • Visual Voicemail – Playback and Management
    • Notification Options
    • Greetings Management
Add-ons

The Base Platform includes a base of system enhanced features

Additional functionality can be added as needed:

  • High Availability (License Required per PBX Node, Excludes PBXact UC 40 & 60)
  • Call/Contact Center Features (Enhanced Call Center Functionality)
  • Operator Panel / Wall Boards
  • Third Party Phone Support (for Non-Sangoma IP Phones)