Coverage for After-Hours Calls
Service industries such as plumbing, electrical, HVAC, and storm/fire damage restoration have implemented voice agents to manage after-hours emergency calls. These agents qualify the urgency of situations, collect critical information, dispatch on-call technicians for genuine emergencies, and schedule next-day appointments for non-urgent matters.
Appointment Setting and Management
AI voice agents can check availability, propose alternative time slots, send confirmation details, and even conduct basic pre-appointment screening.
Order Taking and Reservations
Restaurants facing staffing challenges have turned to voice agents to manage phone orders and reservations. These agents take complete orders, manage special requests, confirm details, and integrate directly with POS systems.
Financial Services Assistance
Banking institutions have deployed voice agents to handle account inquiries, transaction verification, and basic financial guidance. These agents authenticate users through voice biometrics, provide account balances, explain recent transactions, and help with routine banking tasks.
Looking to add AI voice agents to your current phone system? Look no further! Contact our team to get started.