Category: VoIP

Virtual PBX

V-PBX is Virtual PBX from Open One Solutions V-PBX gives you the advantages of both cloud-based and premise-based VoIP business telephone service in the combination that is most effective for your business. Our hybrid approach gives your the opportunity to completely fine-tune every aspect of your new business telephone system. Even though it shares the PBX name… Continue reading Virtual PBX

Is your Router/Firewall VoIP Capable?

One of the most critical functional parts in a proper Business VoIP Deployment is your router and firewall. This is the critical connection to the outside world and most while even stating they are VoIP ready unfortunately do not support VoIP. This is the device which will make or break a proper Business VoIP Deployment… Continue reading Is your Router/Firewall VoIP Capable?

Digium Business Phone Systems

Digium Business Phones from Open One Solutions Digium’s latest offerings give you the features you want at the price you wish you were paying now. Digium D65 IP Phone An executive-level, feature-rich, HD phone with a 4.3 inch color display, 6-line keys with 10 pages of 6 rapid dial/busy lamp field (BLF) keys, and dual… Continue reading Digium Business Phone Systems

Dedicated vs Shared Internet

Recently a customer needed to move his office and the location.  Where he moved didn’t have Comcast Internet as an option.  We migrated the account from a 50×10 Comcast connection to a symmetric 5×5 Meg Circuit… he was amazed the 5×5 circuit was as fast if not faster than his 50×10 Comcast connection… he was… Continue reading Dedicated vs Shared Internet

When Business Phone Technology works for You!

I have always been a firm believer technology is here to serve us as we are not here to serve technology…  It is truly awesome when business phone technology is properly deployed in this manner.   We recently had the opportunity to take a manufacturing company from the dark ages right into the 21st Century… … Continue reading When Business Phone Technology works for You!

Tips to Determine what is Behind the Curtain of your Telecommunications & Data Services Provider

Read Your contract Know your rates, your term, what will happen at the end—will the agreement auto renew? Most Contracts require 90 day written notification or they will auto renew. What is your service Level Agreement (SLA); How is the early termination clause written What are the charges to terminate early? What grounds can you… Continue reading Tips to Determine what is Behind the Curtain of your Telecommunications & Data Services Provider

7 TIPS on How to Stop Being a Slave to Business Telephone Technology

In today’s world of texting, cell phones, emails, Facebook, twitter and other social media services we seem to get hit from all sides returning emails, texts, etc at all hours of the day night and weekend. We seem to be beholden to these devices as our masters. We jump every time our smart phone dings,… Continue reading 7 TIPS on How to Stop Being a Slave to Business Telephone Technology

Having a Hosted VoIP Call Center Is a HUGE cost saver to Small Business

Call centers have advanced in the decades since they were first created. Companies use call centers for customer service, sales and technical support. These call centers allow specific trained employees to handle certain customer inquires. It not only eases these employees day by not having to juggle multiple jobs, but works fantastically for the customer… Continue reading Having a Hosted VoIP Call Center Is a HUGE cost saver to Small Business

Anatomy of a VoIP Solution – Part 3

Last month we learned about The WAN or Bandwidth provider. Today, we’re going to jump right into… Your Network better known as the LAN I have been amazed at what I have seen. I have seen switches placed under people’s desks, cabling run across the carpeting, the use of multiple routers and weird wireless devices,… Continue reading Anatomy of a VoIP Solution – Part 3